OMG Everyone is Stupid

So you know you've been at your job for awhile when things start to pile up that are things you don't like about how people act. You've heard my observations about the credit card machine exchange, but what about phone etiquette? Phone etiquette makes me crazy.

Let's just talk about the simplest thing today: our phone menu. When someone calls us, they get two choices: press 1 for reservations and information, and 2 for accounting. Since Mom has her phone forwarded to mine all the time, when a call comes up on my phone that's meant for her my screen shows the dial-in line plus >23 at the end, showing it forwarded from her extension. Fine.

I'm just about to go on lunch (that hour when we turn the phones off and do some work we don't have time for the rest of time time) and my phone rings. It says it's meant for Mom, so I pick it up figuring that if it's for her, it won't be a long call or it'll be somebody we know and can tell to call back. When I pick it up, there's a guy on the other end who WANTS A RESERVATION. Yes, that's correct...he was offered the option for "reservations and information," and chose "accounting" instead.

Are people totally dumb? Seriously, how did you make it to adulthood? That's like somebody who gets the question "Cake or death?" wrong.

If it weren't for modern medical technology, I wouldn't have survived my birth. That doesn't stop me from suggesting that for the good of the species, we should reinstate some survival of the fittest here.

If you're too dumb to live, GET THE HELL OUT OF DODGE.